Terms of Service

TERMS OF SERVICE (TERMS OF USE):

(Updated on July 31, 2026 at 5.30am ET (US))

Welcome to Phone System Global™. This platform, its APIs, portals, and associated B2B telecom services are owned, managed, and operated globally by PHONE SYSTEM GLOBAL INC.], a company legally incorporated and in good standing under the laws of the State of Delaware, United States.

1. CONDITIONS OF USE

By accessing our infrastructure, integrating our eSIM white-label configurations, or placing bulk hardware orders, your business explicitly agrees to comply with all applicable local, national, and international telecommunication regulations.

2. RESTRICTED JURISDICTIONS

Our global roaming data packets, telecom routing channels, and hardware assets may not be resold, re-routed, or distributed into countries currently subject to comprehensive United States sanction programs administered by the Office of Foreign Assets Control (OFAC). This includes, but is not limited to, Cuba, Iran, North Korea, Syria, Crimea, Russia, and Belarus. Any breach of this clause will result in immediate service termination without a refund.

3. LIMITATION OF LIABILITY CLAUSE

In the telecom and eSIM space, a system outage can cause your business customers to lose connectivity and claim they lost thousands of dollars in revenue. This clause acts as a shield. It explicitly states that you are not responsible for their lost profits, and it caps your total financial risk at the amount they actually paid you.

Limitation of Liability. TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, IN NO EVENT SHALL THE COMPANY, ITS AFFILIATES, OR ITS LICENSORS BE LIABLE FOR ANY INDIRECT, PUNITIVE, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR EXEMPLARY DAMAGES, INCLUDING WITHOUT LIMITATION DAMAGES FOR LOSS OF PROFITS, GOODWILL, USE, DATA, OR OTHER INTANGIBLE LOSSES, ARISING OUT OF OR RELATING TO THE USE OF, OR INABILITY TO USE, THE API, WHITE-LABEL PORTALS, OR ESIM PROFILES. UNDER NO CIRCUMSTANCES WILL THE COMPANY BE RESPONSIBLE FOR ANY DAMAGE, LOSS, OR INJURY RESULTING FROM HACKING, TAMPERING, OR OTHER UNAUTHORIZED ACCESS OR USE OF THE SERVICES.

TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, THE COMPANY ASSUMES NO LIABILITY OR RESPONSIBILITY FOR ANY (I) ERRORS, MISTAKES, OR INACCURACIES OF CONTENT; (II) PERSONAL INJURY OR PROPERTY DAMAGE RESULTING FROM YOUR ACCESS TO OR USE OF OUR SERVICE; (III) ANY UPTIME DISRUPTIONS, NETWORK OUTAGES, OR FAILURE TO FULFILL WHOLESALE ESIM PROFILE ORDERS; OR (IV) ANY BUGS, VIRUSES, TROJAN HORSES, OR THE LIKE THAT MAY BE TRANSMITTED TO OR THROUGH OUR SERVICES BY ANY THIRD PARTY. IN NO EVENT SHALL THE COMPANY’S TOTAL AGGREGATE LIABILITY TO YOU FOR ALL CLAIMS, PROCEEDINGS, LIABILITIES, OBLIGATIONS, DAMAGES, LOSSES, OR COSTS EXCEED THE TOTAL AMOUNT PAID BY YOU TO THE COMPANY IN THE TWELVE (12) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO THE LIABILITY.

4. API KEY AND SECURITY CLAUSE

This clause protects your platform by placing 100% of the responsibility on your B2B customers to keep their system passwords and API access keys secret. If they get hacked or accidentally post their keys online, they are still responsible for paying for all the eSIM profiles ordered by the hacker.

API Key Security and Access Credentials. The Company will provide the Customer with unique access credentials, tokens, or API keys to connect to the wholesale eSIM provisioning systems and white-label portals. Customer acknowledges and agrees that it is solely responsible for maintaining the absolute confidentiality, security, and restricted access of these credentials. Customer is entirely liable for all activities, data transmissions, and financial transactions—including all wholesale eSIM profile purchases and fulfillment orders—that occur under its API keys or portal accounts, regardless of whether such actions were authorized by the Customer.

Customer agrees to notify the Company immediately in writing at [Insert Security Email] upon discovering any unauthorized use of its API keys, portal accounts, or any other suspected breach of system security. Upon receiving such notice, the Company will use commercially reasonable efforts to deactivate the compromised credentials. However, the Company assumes no liability for any losses, unauthorized data access, or fraudulent billing incurred by the Customer prior to the successful deactivation of the compromised credentials.

By accessing our API, white-label portals, or ordering wholesale eSIM profiles, you explicitly agree that any contractual disputes, legal claims, or arbitration will be governed strictly under the corporate jurisdictions of the United States, without regard to conflict of law principles.

5. GOVERNING LAW & JURISDICTION

By entering into a wholesale agreement or using this platform, you explicitly agree that any contractual disputes, legal claims, or arbitration will be governed strictly under the following laws and jurisdictions, without regard to conflict of law principles.

The Governing Law and Dispute Resolution Clause

Governing Law and Dispute Resolution. This Agreement shall be governed by, and construed in accordance with, the laws of the State of New York, without regard to its conflict of laws principles. Any dispute, controversy, or claim arising out of or relating to this Agreement, including the breach, termination, or validity thereof, shall be settled by binding arbitration administered by the American Arbitration Association (AAA) in accordance with its Commercial Arbitration Rules. The place of arbitration shall be New York, New York, and the proceedings shall be conducted in English. Notwithstanding the foregoing, either party may apply to any court of competent jurisdiction for injunctive relief or other interim measures. Furthermore, the Company reserves the exclusive right to bring collection actions for unpaid balances, or to enforce intellectual property rights, in the state or federal courts located in Washington, D.C. or Fairfax County, Virginia, and User hereby consents to the personal jurisdiction of such courts for those limited purposes.